January 6, 2008

How horrific can you get?

Obviously, more. Kinda goes hand-in-hand with "pathetic" as well.

Last week on my links list to the left, I added the "Do Not Fly Spirit Airlines" blog by blogger Alex Rudloff. Every week or so I call it up to hear more horror stories about the airline I used to work for.

Entry #606 (yes, people have taken the time to post over 600 bad experiences) is the topper so far. A passenger was left stranded, along with 20 others, in Ft. Lauderdale. Check out what the gate attendant told the passenger when confronted, being demanded an explanation:

“I’m really sorry sir and I know this is not fair, but there is nothing I can do. The Supervisor? Oh no, the Supervisor won’t come down here sir, no way. She doesn’t want to deal with this shit.”

Having been there, I can attest this is the attitude from all over. When I got injured for the second time last year in March, the operation was falling apart. Too many flights came in at the same time. Too many flights were leaving at the exact same time. The result was endless chaos and a baggage pile downstairs almost three feet tall. This was the day where I reported my injury, and the supervisor said I'd have to wait at least two hours to be tended to, so I ended up going upstairs to the ticket counter.

In the midst of getting my injury paperwork, both shift supervisors were holed up in the office with me. There was a near-riot taking place at the counter upstairs, and the supervisors were doing their best to be no-shows. "This is ridiculous," they were saying. "I'm not going out there." "I just want this day to be OVER", said the other one. I was simply laughing to myself because I was safe upstairs from the imploding situation downstairs. You couldn't pay me to choreograph the time of the injury any better.

Mind you, I was not proud of the goings-on. I knew it would be another black eye for our station. But I honestly can't say I blamed the supervisors for their mind-set. It was a lose-lose situation that threatened to ruffle feathers & nerves further. The station and the airline as a whole had spent the previous two years biting off more than they could chew, and now they were getting bitten.

But at least the ground staff in Detroit had a work mentality. Ft. Lauderdale is three times busier, and I've been at that airport before: the workers couldn't care less how well they do.

Spoken as an outsider with pride!

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* Healthwise, I'm a bit better. The cough is still there, and now my right ribcage is hurting from all the coughing. It's gotten hard to sleep on my right side, but I always slept better on my left side anyway.

* Rent got paid just in the nick of time yesterday. It's amazing how many banks will not touch a personal check made out to me by a business. One place demanded four pieces of ID. Not even the party stores would bat an eye to it. Hopefully, next month there won't be any breakdowns. I've been paying cash for property rent for five years and don't like deviating from it. The person who wrote the check, however (not the roommate George) is not the easiest person in the world to communicate with.

* Dustea's getting more spoiled by the day. Now, if you don't fill up her food bowl all the way, she keeps tapping the food dish with her paw until you get the message. It's a cute way of finding out who ended up being boss in this house!